Who's responsible for the problems in the Affordable Healthcare website rollout?
AT: Contrary to what appears to be the popular subconscious belief President Obama, his advisers, his staff and almost all the people in the executive are not website code writers.
They troubleshoot their internet problems just like any of us would: by calling the company responsible. That company is CGI Federal, the main contractor hired to create healthcare.gov.
In midweek, CGI representatives were like turtles on their backs in front of a congressional panel, waving their arms and legs around in a frenzy, deflecting the blame so that someone would kick them upright. The conservative media did just that, but I'm not buying it.
When someone is hired to do a job -- whether it's cutting a lawn, cutting hair, paving a sidewalk, building a structure -- it is understood that they are the experts. So, when CGI blames the government for setting a schedule that did not allow for proper testing of the website, where were they then? Why now say the schedule was set wrong, when you are the expert and should know the time it takes to set things up?
Whenever you role out a website such as healthcare.gov, you do so by making sure it can accommodate for millions of people at once with little to no issue. CGI, the company hired to do this exact job, did not, and it's time we let them continue to flail their arms as the turtle-on-its-back company bakes in the spotlight.
JB: I'm about as liberal as it gets, and I am a staunch supporter of The Affordable Care Act, but the problems healthcare.gov is experiencing are not only shocking, they're kind of hilarious.
I mean, how do you not beta test the technological aspect of the most controversial piece of legislation from the last two decades? Members of the GOP have spent years trying to persuade the nation as a whole that Obamacare is doomed. A successful launch was the perfect rebuttal to the criticism.